PBX

PBX or Private Branch Exchange is a switch station for telephone systems. It consists mainly of several branches of telephone systems and it switches connections to and from them, thereby linking phone lines.

It is the deepest and strongest service in the communication industry, including professional greetings, music on hold, custom auto-attendant, fax with no fax machine, queuing, call recording, conferencing . . . the list goes on and on. All of these features, combined with our industry-leading reputation for quality and reliability give you the power to do what you want. With Integrity PBX, you get the most advanced and fully featured phone system in the industry.

A system that is ultra-reliable and supported by reliable system that will save you money and enable you to focus on your business, not your business phone system. Integrity PBX makes it simple to get the most features at the lowest price. When you get a telephone system from PBX, you not only get our award-winning business service and features, you also get a secure telecommunication network, with call quality and VoIP quality that are unsurpassed.

Core Features

Auto Attendant

Your calls are answered automatically and professionally by an Auto Attendant that will direct you to different extensions that you wish to reach. No need for a FULL time receptionist 24 hours in a day.

Voicemail

You could retrieve all voicemail messages left by the caller. Once the number wasn’t able to reach, you could play it again and hear the message of the caller. You could retrieve the message on the recordings page or on your designated email address.

Intercom

You can place calls from one extension to another.

Dial by Name Directory

Callers can select an extension by dialing the name of the person they want to reach.

System Speed Dials

You can store up to 100 numbers on your system for easy access.

Call Detail Record

This feature assigns accounts to all your incoming and outgoing calls. It also tracks the length of calls that goes through your system with sophisticated information including call length, line usage, wait times and all the transfers or holds that happen to a call.

Call Forward

You could send calls to any other local or remote extension, to a ring group, or voice mailbox. You can set up sophisticated multi-phone sequences so that your calls will follow you and find you wherever you are. You can even forward calls to ring groups or directly to voicemail.

Call Waiting

When another call comes in while you're on the phone, you are notified and the caller ID is displayed. You can easily toggle between calls.

Call Pick-up

You can pick up calls from other extensions whenever calls are not yet being answered.

Call Park / Hold / Transfers

You could hold calls and transfer calls to local or remote extensions, ring groups or voicemail. Calls on hold can only be picked up at the extension they've been held at. But if you have to direct a call to someone who's not near the phone you can just park the call and then page the recipient who can pick the call up from any local extension. Just add the extension that you wished to assigned.

Call Conference

You could connect up to 2 or more parties on one phone call when using call conference feature.

Call Screening

You can record a caller's name and then plays it to the recipient, who can accept or redirect the call. With caller ID phones, it's easy to spot unwanted calls. With IPBX it tells you who is calling and you can accept or reject the call.

Music on Hold

Customers can listen to one of over 100 songs when they are being transferred to other extension. Play music or custom-made announcements for callers on hold because you’re not limited to music, either. You can use any sound recording you want, including advertisements or information about your company or products.

Information on Hold

With IPBX you are not limited to music only, you can record or upload any kind of information for playback during holds.

Ring Groups & Distinctive Rings

You could send call to all local extensions in a department or ring more than one extension simultaneously and use different ring patterns to identify types of calls. Distinctive ring is a feature that allows two different numbers to reach the same phone line with different ring patterns. To activate these features, simply fill out the required information such as Maximum seconds of Ring time before if would transfer to the next extension. You could also choose the announcement that will be used if a ring has not been answered after passing all the extensions listed.

Do not Disturb

You can use this when you can’t take calls. Don’t let your calls ring and leave your callers waiting. Send them directly to your business voicemail.

Personal Greeting

Just like your business welcome each voicemail can be customized to match your personal needs.

Phone, Email Notifications

When you are not available but need to be keep in touch you can be notified of voicemail messages using which ever you want or you can have them both.

No Busy Signals

No calls and business transactions will be dropped with our new IPBX system.

Public Announcements

IPBX can be connected to a PA system, or announcements can be made through the speakers of selected telephones.

Follow me Scheduling

You could set different options where your caller could follow you anywhere you want, either through mobile or web/email.

Greeting Manager

You can change or add and save your greetings through our secure web portal at anytime. You can even keep a library and switch greetings anytime you want.

Real Time Monitoring & Reporting

This feature gets details on your incoming and outgoing calls for the past three months at a moment’s notice. All calls and voicemails with detailed date, time and length are recorded. You could go back to the recorded message anytime you want.

Call Preview Detail

Details about your calls will be announced before you answer so that you would know who the caller is and what he wanted.

Unique Greeting for each phone number

You can assign each number with one unique greeting based on what you need your callers to hear.

Call Blocking

You can block the caller ID completely to prevent them from taking up your time. Calls can be blocked by the company and even employees can have their own block lists too.

Auto Route

It can automatically route a VIP to priority support or block calls from telemarketers or any other custom routing that you want.

Products

PBX

How it works

As a complete phone system

For existing phones

Receiving Calls

01

Callers dial your company's phone number

02

Callers are greeted by a custom auto-attendant

03

IntegrityPBX manages call routing through your company

04

Employees can work anywhere

Making Calls

01

Using the PBX VoIP phone

02

Using other phones

How SMS Works

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